BrandRave Marketing Terms and Conditions

What We Do
At BrandRave Marketing, we help brands stand out through thoughtful strategy, creative design, and curated brand experiences.
Our services include branding consultation, graphic design, website design, and promotional products, all tailored to bring your vision to life.

Project Timelines
We respect your time and set clear expectations from the start.
While we work hard to meet deadlines, timely feedback and approvals help keep projects on track.
If delays arise, we will communicate with you throughout the process.

Payments and Getting Started
Full payment is required at the time an order is placed.
Once payment is received, we begin work on your project and move forward according to the agreed scope and timeline.

Approvals and Proofs
Each order includes two rounds of proofs or design drafts.
This allows you to review and request adjustments to ensure everything aligns with your vision.
Standard orders include minimal design work.
Complex artwork, major revisions, or vectorization may require an additional fee.
Additional rounds of revisions beyond the included two are available at an added cost.

Shipping and Delivery
We work to ensure your materials arrive in time for your event or deadline.
While we plan carefully, shipping timelines are subject to carrier conditions and are not guaranteed.
If any issues arise, we will communicate and work with you to find a solution.

Ownership and Portfolio Use
Once your project is completed and paid in full, ownership of the final deliverables transfers to you.
Unless otherwise agreed, BrandRave Marketing may showcase completed work in our portfolio.

BrandRave Collective and Partnerships
BrandRave Marketing operates as an ecosystem that may include trusted collaborators, partners, and members of the BrandRave Collective.
Depending on the scope of your project, certain services may be supported by these partners.
All collaborators are selected to align with our standards for quality and execution.
BrandRave Marketing remains your primary point of contact and oversees the overall direction of the project.

Client Responsibilities
Timely communication, feedback, and approvals are essential to keeping your project on schedule.
If additional work outside of the original scope is requested, we are happy to accommodate when possible and will outline any associated costs in advance.

Order Cancellations
Orders may be canceled prior to production. If costs have already been incurred, a cancellation fee may apply. Any applicable fees will be communicated clearly.

Returns and Product Issues
All products are custom made and are not eligible for return or exchange due to change of preference after production.
If there is a defect or an issue related to production, please notify us within 7 days of receiving your order.
We will review each case and work toward a resolution where appropriate.
Refunds or replacements are not available for issues unrelated to quality or fulfillment, or for requests made after the 7-day window.

Confidentiality
We respect your trust.
Any confidential information shared with us will be protected and only used as necessary to complete your project.

Limitation of Liability
While we stand behind our work, BrandRave Marketing is not responsible for indirect or incidental damages.
Our total liability is limited to the amount paid for the specific project.

Governing Law
These terms are governed by the laws of the State of Nevada.
By working with BrandRave Marketing, you agree to these terms. We look forward to partnering with you to create something intentional and impactful.